Please contact us at info (@) pendeza-pantyhose.com
We aim to dispatch your order within 3 working days.
We will send your order by UK Royal Mail service. Your order will be generally delivered with your normal post.
Please let us know if you would like your order to be sent to an alternative delivery address.
Please note that at busy times, it may take us a little longer to dispatch items to you.
UK Delivery
Customers in UK should expect their order within 5 working days.
International Delivery
All international orders are sent by UK Royal Mail Airmail service.
Customers in Europe should expect their order within 8 – 10 working days.
Customers outside Europe should expect their order within 10 – 15 working days.
Customs and Import duties:
If you live outside the EU, please be aware that local customs or import duty may be charged when your parcel reaches your country. We have no control over these charges, so unfortunately cannot predict what they will be.
Returns
Due to the nature of our products, we adhere to health and hygiene standards and therefore do not accept any returns at the current time. If you have a concern with your purchase, please contact us, as we would like to make sure you are satisfied with our products and your purchase.
Exchanges
We are unable to process exchanges at this time. Please contact us if you have any concerns with your order.
The security of all transactions made on pendeza-pantyhose.com with your credit or debit card are ensured since all traffic is encrypted uses a secured connection.
Our website uses encryption technology to protect your personal information.
Besides this secured traffic, Pendeza also looks after all personal information that you provide. Please see our Privacy Policy for details.
If you are concerned about the safety of shopping online, but would like to order from Pendeza Ltd, please call our customer services on +44 (0) 7908 025272. We are open from Monday – Friday: 9.00am to 5.30pm(GMT), at all other times, please leave a message and we will contact you on the next working day.
Pendeza-pantyhose.com is committed to protecting your privacy and the proper use of the personal information you supply to us. This policy explains what personally identifiable or personal information we may collect from you when you visit our website, how we use such information, and the choices you have regarding our use of this information.
Use of Information
We only use the information that you give us to:
- process orders
- dispatch orders
- process payments
- keep you informed about the status of your order.
- to notify you of product recalls or provide other information concerning products you have purchased
- to improve our merchandise selections, customer service, and overall shopping experience
- communicate with you about our products, services and any other news from Pendeza Ltd. that we think may interest you.
By supplying us with your details, you are consenting to us using your details in the ways described above.
Disclosure of information
We may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to;
Manage a database of customer information; Assist us with direct marketing and data collection; Assist us in distributing e-mails; Provide fraud prevention services; Provide us storage and analysis; and Other services designed to assist us in maximizing our business potential.
We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you. We will not, however, sell, rent, or share your email address with third parties for marketing purposes without your consent.
We may transfer or share personal information about you if Pendeza Ltd, goes through a business transition such as a merger, acquisition, or sale of all or part of its assets in these situations. You will be notified via email or prominent notice on our website prior to a transfer or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Pendeza Ltd to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Pendeza Ltd specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.
We may provide access to information when legally required to do so to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights or to protect the rights, property, or safety of visitors of this website or the public.
Your Information Rights
If you do not wish to receive emails from us, or our catalogue, please contact us and we’ll make sure that we remove your details from our mailing lists. Please allow us 30 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
Protecting your information
As part of our ongoing commitment to ensure that your shopping experience with www.pendeza-pantyhose.com is protected, Pendeza will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.
Security
All transactions made on pendeza-pantyhose.com with your credit or debit card are totally secure because all the details that you send to us are encrypted and sent across a secure connection.
Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area.
Depending on which browser you are using, you may see different security features such as a padlock symbol or the address bar turning green. However, regardless of whether you’re using Internet Explorer, Firefox or any other browser, you can be confident that our site is safe and secure.
If you are concerned about the safety of shopping online, but would like to order from Pendeza Ltd, please call our customer services on +44 (0) 7908 025272. We are open from Monday – Friday: 9.00am to 5.30pm(GMT), at all other times, please leave a message and we will contact you on the next working day.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Welcome to Pendeza-pantyhose.com website terms and conditions for use. We recommend that you read them carefully before placing your order. By utilizing Pendeza-pantyhose.com and/or placing an order you agree to be bound by the terms and conditions as set out below.
General
No contract will commence between you and Pendeza-panythose.com for a sale to you of any product unless and until Pendeza-pantyhose.com accepts your order by email confirming that it has dispatched your product. For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Pendeza Ltd irrevocably agree to submit to the non-exclusive jurisdiction of the English Courts. Pendeza Ltd shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials used in this website. All rights, including copyright, in this website are owned or licensed to Pendeza Ltd. Any use of the site or its contents, including copying or storage in whole or part, other than for personal use, is strictly prohibited without prior permission from Pendeza Ltd.
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Pendeza Ltd and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Pendeza. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Pendeza Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
All disclaimers and exclusions included in these terms and conditions shall be governed by and construed in accordance with English Law. Should any provision of these terms of use, disclaimers and exclusions be deemed to be unlawful, void or for any other reason unenforceable, that provision shall be deemed severable and the remainder of the Terms of Use shall not be affected.
Trademarks and Copyright
Pendeza is a registered trademark of Pendeza Ltd in the UK and other countries. Other product and company names mentioned on our website may be the trademarks or registered trademarks of their respective owners.
All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof is the property of Pendeza., our affiliates, our partners or our licensor’s, and is protected in accordance with the laws of England and international copyright laws.
The Website, trademark and content may NOT be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.
Third Party Links
We are not responsible for the content of any any other websites linked to or from the Website. Links appearing on the website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all other websites that you visit.
Submissions
We welcome feedback, comments and enquiries on the products you use or might like to purchase, however it is our policy to decline unsolicited suggestions and ideas. By transmitting or posting any submission, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and full right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission may not be returned and we may use your submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead us as to the origin of any submission. You agree to indemnify us for all claims arising from your claims to any rights in any submission.
Product Information
Whilst every effort has been made to display the colours of our products as accurately as possible on our website, the actual colours you see will depend on your own monitor. We can not guarantee that the colour displayed on your monitor will accurately reflect the colour of the product on delivery. Pendeza Ltd takes all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time the information is entered onto the system. We reserve the right to refuse orders where product information has been entered onto our website incorrectly including prices and promotional activity. Prices are subject to change and without notice. All goods offered on the Pendeza-pantyhose.com website are subject to availability. If an item you have ordered is out of stock before your order is accepted, we will notify you by email as soon as possible. Our website is updated on a regular basis.
Privacy
Please review our Privacy Policy, which also governs your visit to the Pendeza-pantyhose.com website, so that you may understand our privacy practices.