Pendeza Ltd is committed to protecting your privacy and the proper use of the personal information you supply to us. This policy explains how we use and protect any information that you give pendeza-pantyhose.com when you use this website.
Pendeza Ltd may change this policy from time to time by updating this page. Please check this page to ensure that you are happy with any changes we apply.
What Information do we collect
We collect the following information:
* Name
* Contact information including the email address you supply
* Other information relevant to your enquiry or purchase
We collect information mainly so that we can deliver your products, and to notify you about special offers and new products. Your personal data is collected directly from you when you;
(a)Create an account or purchase any of our products
(b)Request assistance from our customer service team
(c)Complete contact forms or request newsletters
(d)Participate in competitions.
Use Of Information provided
We only use the information that you give us to:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- process your orders and record keeping
- keep you informed about the status of your order.
- to notify you of product recalls or provide other information concerning products you have purchased
- to improve our merchandise selections, customer service, and overall shopping experience
- communicate with you about our products, services and any other news from Pendeza Ltd. that we think may interest you.
- To send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Disclosure Of Information
We may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to;
Manage a database of customer information; Assist us with direct marketing and data collection; Assist us in distributing e-mails; Provide fraud prevention services; Provide us storage and analysis; and Other services designed to assist us in maximizing our business potential.
We will not, however, sell, rent, or share your email address with third parties for marketing purposes without your consent.
We may transfer or share personal information about you if Pendeza Ltd, goes through a business transition such as a merger, acquisition, or sale of all or part of its assets in these situations. You will be notified via email or prominent notice on our website prior to a transfer or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Pendeza Ltd to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Pendeza Ltd specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.
We may provide access to information when legally required to do so to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights or to protect the rights, property, or safety of visitors of this website or the public.
Your Information Rights
If you do not wish to receive emails from us, or our catalogue, please contact us at info@pendeza-pantyhose.com and we’ll make sure that we remove your details from our mailing lists. Please allow us 30 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
Protecting Your Information
As part of our ongoing commitment to ensure that your shopping experience with www.pendeza-pantyhose.com is protected, Pendeza will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.
Communication
We may contact you directly or through a third party service provider regarding products you have purchased from us, or support requests made by you.
We may also contact you with special offers and new products.
Managing your personal Data
If you have an account with us you may update your data at any time by visiting your account on the website page. If you do not wish for us to use your personal information for direct marketing purposes, you may contact us at any time by emailing us at info@pendeza-pantyhose.com
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at info@pendeza-pantyhose.com. If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will promptly correct any information found to be incorrect.
Security
All transactions made on pendeza-pantyhose.com with your credit or debit card are totally secure because all the details that you send to us are encrypted and sent across a secure connection.
We do not save or store any credit or debit card details, and cannot see this details.
Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area.
Depending on which browser you are using, you may see different security features such as a padlock symbol or the address bar turning green. However, regardless of whether you’re using Internet Explorer, Firefox or any other browser, you can be confident that our site is safe and secure.
If you are concerned about the safety of shopping online, but would like to order from Pendeza Ltd, please email us at info@pendeza-pantyhose.com or call our customer services on +44 (0) 7908 025272. We are open from Monday – Friday: 9.00am to 5.30pm(GMT), at all other times, please leave a message and we will contact you on the next working day.
Cookies
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
A cookie will be placed on your machine for the purpose of adding products to your basket, if you are logged in allow you to add to your basket, access your account and populate your billing and delivery address.
You can delete cookies on your machine at any time by clearing your browser history.
Changes To Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
If you have any questions, concerns or complaints about our privacy policy, you may contact our office by any of the following ways;
By Mail: Pendeza Ltd, Unit 115, 39B Howardsgate, Welwyn Garden City, Herts AL8 6AP, United Kingdom.
By Email: info@pendeza-pantyhose.co.uk
By Phone: 44 (0) 7908 025272